LEGAL & PRIVACY

Privacy Policy

Your privacy matters to us. Learn how FYOR collects, uses, protects and manages your personal information.

YOUR DATA Protected & Secure
DATA COLLECTION Only What's Necessary
YOUR RIGHTS Access & Control
PRIVACY AT FYOR

Welcome to fyor.ae (the “Site”). This Privacy Policy outlines how we collect, use and protect your Personal Data.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Site.

OUR COMMITMENT

Your privacy is important to us.

We follow the principle of data minimization and aim to collect only the Personal Data reasonably necessary to provide our services, fulfil your requests and comply with applicable law.

01
SCOPE

Introduction

This Privacy Policy applies when you interact with FYOR and our Site in any of the following ways:

✓ Visit or browse our Site without purchasing a product.
✓ Register for an account on the Site.
✓ Use our services to make a purchase.

Our commitment to data protection extends to the processing of personal data (“Personal Data”) in compliance with applicable laws, including relevant European data protection requirements where applicable to users within the European Union.

02
WHO WE ARE

Data Controllers & Purpose of Data Collection

FYOR and AL JAROODI GROUP, located at PO Box 8246, Dubai, UAE (referred to as “we,” “our,” or “us”), collect and process Personal Data to provide registered users with our services, facilitate navigation and shopping, process transactions and share relevant updates.

We act as joint data controllers of Personal Data for the purposes outlined below.

COMMERCIAL

Commercial Purposes

Collecting and processing Personal Data necessary to provide our e-commerce services, process orders and facilitate the sale of our products.

MARKETING

Marketing Purposes

Sending promotional communications, updates, newsletters and information about FYOR products, launches and exclusive offers where permitted and, when required, with your consent.

Questions about this Privacy Policy? info@fyor.ae
03
DATA MINIMIZATION

Our Data Collection Policy

We believe in respecting your privacy and following the principle of data minimization.

This means that we aim to limit our collection and processing of Personal Data to information reasonably necessary for providing our services, processing your transactions and fulfilling your requests.

“

When anonymous or non-identifiable information can reasonably be used, we aim to avoid collecting identifiable Personal Data unless it is required by law or necessary for a specific legitimate purpose.

04
HOW YOUR DATA IS USED

Who Collects & Processes Your Personal Data?

FYOR and AL JAROODI TRADERS LLC collect and process Personal Data for commercial and marketing purposes.

01

Commercial Purposes

We may collect Personal Data such as your name, email address, delivery or billing address and contact number to complete product sales and provide our services.

Data processing may involve electronic and, where necessary, paper-based means and may be managed in accordance with payment security and fraud prevention requirements.

02

Marketing Purposes

With your consent where required, we may use information about you and your browsing behaviour, including relevant traffic data, to provide customized content, promotional materials, newsletters and product information.

Marketing-related processing primarily occurs electronically and is carried out subject to applicable privacy and marketing laws.

05
DATA SHARING

Disclosure of Personal Data

We disclose Personal Data only where necessary and may share information with trusted third-party service providers and processors who support us in delivering our services.

Personal Data may also be shared with companies within AL JAROODI GROUP for relevant marketing purposes where permitted by applicable law.

IMPORTANT We do not sell, rent or lease your Personal Data to third parties.

For further details regarding third-party disclosures, please contact us at info@fyor.ae.

06
PROTECTION

Security Measures

We employ appropriate security measures designed to protect Personal Data from unauthorized access, accidental or unlawful destruction, loss and other security risks.

Data Protection Measures designed to reduce unauthorized access.
Risk Prevention Safeguards against accidental or unlawful loss.
No online platform or method of transmission is completely secure. We therefore encourage users to take appropriate precautions, including maintaining updated antivirus software and firewall protections where appropriate.
07
WEBSITE EXPERIENCE

Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience.

01 Traffic Data

Helping us understand how visitors interact with our Site.

02 Language Preferences

Remembering selected settings and preferences.

03 Navigation

Supporting smoother browsing and catalog searches.

By using the Site, you agree to the use of cookies as described in this Privacy Policy and any applicable cookie notices.

You may disable cookies using your browser settings. Please note that disabling certain cookies may affect some functionality of the Site.

08
YOUR CONTROL

Your Rights

Subject to applicable law, you may have rights regarding the Personal Data we process about you.

01

Access

Request access to information about the Personal Data we hold about you.

02

Update & Correct

Request that inaccurate or incomplete Personal Data be updated or corrected.

03

Delete

Request deletion or anonymization of Personal Data where applicable.

04

Object

Object to certain processing activities, including certain marketing activities where applicable.

To exercise your rights: info@fyor.ae
09
COMMUNICATION PREFERENCES

Opt-In / Opt-Out for Marketing Communications

Where required by applicable law, we will seek your consent before collecting or processing Personal Data for certain marketing purposes.

You may opt out of receiving FYOR marketing communications at any time.

Email Unsubscribe Follow the unsubscribe instructions provided within our marketing emails.
Contact FYOR Contact our team directly to update your marketing preferences.
10
THIRD-PARTY SERVICES

Links to Other Websites

Our Site may contain links to third-party or external websites.

We do not control these websites and are not responsible for their privacy practices, security measures or content.

We recommend reviewing the privacy policies of any third-party websites you choose to visit.
11
POLICY UPDATES

Amendments to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable law, our services, technology or our data-processing practices.

We recommend reviewing this Privacy Policy periodically to remain informed about any modifications.

12
GET IN TOUCH

Contact Us

For questions regarding this Privacy Policy or to exercise your applicable data rights, please contact us using the information below.

REGISTERED ADDRESS PO Box 8246, Dubai, UAE
PRIVACY & DATA

Have a privacy question?

Our team is available to help with questions regarding your Personal Data, privacy preferences or your applicable data protection rights.

Email Customer Care Submit a Privacy Request

FYOR PRIVACY